Services

Who Are Our Clients?

Our clients come mostly from the healthcare sector and are often leading businesses in their profession. We have worked with established private healthcare practices, early-stage startups, national and state associations, national healthcare franchisees, aesthetic medicine clinics and med spas, chiropractic colleges, international government agencies, lobbyists, and even other consulting firms.

Why Do They Hire Us?

Functional Expertise

ThinkDC has developed critical expertise in key areas such as brand strategy, patient experience, market analysis, entrepreneurship, wealth creation, and lobbying. Thus, when businesses face mission-critical challenges or problems that require that expertise, an efficient way to resolve the issue can be to engage with a consulting firm.

For example: Consider the scenario where a private chiropractic practice is considering opening another location to increase market share and increase revenue. While this practice is very successful and therefore considering opening a new location, they have not done this before and do not have the muscle memory or in-house experience to confidently execute well. Note the word confidently here.

This private practice may be capable of opening a new location themselves, but given the high stakes, they want to execute confidently and thus leveraging expertise from ThinkDC makes sense.

Objective Opinion

In many cases, ThinkDC will be brought on to provide an objective, third party opinion on a major decision a company is making (e.g., it could be a new, large multi-year investment, a potential acquisition of another practice, selling their business to a national franchise, etc.) Why does this happen? Shouldn't the key stakeholders at the company who know their own business best, be perfectly qualified to make that decision? Yes and no. Let's unpack this.

Yes, they'll understand the business well and likely have more of the context than any third party. But other challenges almost always arise. The business owners might have "blind spots" and/or certain biases. Thus, bringing in an outside voice will help them confront those biases and objectively deal with them.

Another example is a "deadlock" scenario. For example, it's possible that the business partners or factions within the executive team disagree about the right route to take and thus a tie-breaking, objective opinion is needed. Another common possibility is that the consulting firm can bring in an objective view on industry best practices, essentially leveraging their wider purview of how other companies have tackled similar problems.

On-Demand Thinking

The last common case is that a company has a pressing problem. Since all their existing business owners, teams, and employees are tied up with ongoing business operations, the company requires an injection of outside “thinking” to fix the problem at hand.

Some companies are even designed to operate this way. For example, private equity firms often rely on consulting firms to help on specific aspects of due diligence when they're looking to make an acquisition. Sure, the private equity firms could build and staff their own internal consulting firms, but many choose to hire outside consultants on an "on-demand" basis, rather than changing the structure and talent base of their own organization.

What is Our Fee Structure?

ThinkDC employs various pricing options considering factors such as project complexity, scope, and the level of expertise required.

Typical pricing structures:

1. Project-Based Engagements: these involve working with clients on specific assignments, such as strategy development or operational improvement initiatives.

2. Retainer-Based Relationships: consisting of ongoing relationships with clients, where ThinkDC provides continuous services.

3. Performance-Based Pricing: where a portion of fees is contingent upon achieving mutually agreed-upon outcomes or milestones.

Client agreements with ThinkDC encompass a clear scope of work, pricing structure, and engagement duration. These agreements provide a framework for collaboration and ensure transparency regarding deliverables and costs, benefitting both ThinkDC and its clients.

Why Choose ThinkDC as Your Consulting Firm?

ThinkDC’s business model has contributed to its national and international success as a leading boutique management consulting firm. It’s commitment to delivering value-driven solutions, maintaining industry expertise, and providing top-tier strategic advice sets us apart from the market.

Also, most consultants in the healthcare space only have their own “healthcare practice experience” from which to draw solutions from. Meaning, “they were successful in practice, so if you do what they do, you will be successful too.” Sadly, this solution does not work for most clients, unless the client is the same type of person, practicing in the same type of city, utilizing the same type of practice style, with the same type of skills as the consultant.

Unique to the healthcare consultant space, the founder of ThinkDC, has an MBA from the University of Notre Dame, as well as over 18 years of experience in the healthcare space. This makes us well-positioned to consistently help clients resolve a variety of business-related issues. Simply put, ThinkDC has the same background and skillset as large global consulting firms such as McKinsey, Deloitte, Bain & Company, etc., but with fee structures that can accommodate small to mid-size businesses.

If you want a consulting firm that has consultants with an academic background in business from a top-tier business school, 18 years of experience in running healthcare businesses, and solutions to your problems that aren’t just the generic “do what I do, memorize this script, and go to the mall to do patient screenings” then contact us today.

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